***Shipping prices can change during sale periods.*****
We offer FREE Express Delivery for all Australian orders over $150.
Orders under $150 are shipped Express via Australia Post for $10.00.
Orders must be placed before 2pm AEST on any business day to ensure next business day delivery is possible. Any orders placed after 2pm are shipped on the following business day. No deliveries are made on weekends or public holidays. Next day delivery is available to customers located in Australian CBD, metro and major regional areas. Delivery to customers outside Australian metro and major regional areas may take 2-3 business days.
Please visit the Australia Post website to determine whether or not you qualify for this service.
Please note: We are unable to provide compensation to customers for any unexpected delays with your delivery once the item has been dispatched from our warehouse. These delays are out of the control of By Cassandra and if you wish to seek compensation for any inconvenience caused, you may wish to contact Australia Post directly.
Pre-Order Styles: If your order contains both pre-order and in-stock styles, your delivery will not be arranged until ALL items are in stock. Please email firstname.lastname@example.org if you would like an alternative arrangement. We highly recommend placing a seperate order if any items from your order are urgent.
Australia Post Express Delivery: During busy sale periods or new collection launches, goods may not always be delivered next day. Other issues with Australia Post such as system failures, adverse weather, strikes, natural disasters and public holidays may delay the delivery of your order. We advise you place an order early to avoid disappointment as these circumstances are beyond the control of By Cassandra
Policies & Terms: To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.